Contact Us

Whether you've spotted something out of date, want to flag a licensing change at one of the sites we cover, or just need help understanding how a bonus works, we want to hear from you. This page explains what Crypto Casinos can and can't help with, and the best way to get an answer quickly.

What we can help with

• Corrections or updates to a review — bonus terms, coin support, or licensing details that have changed
• Questions about how we rank and rate crypto casinos, including our editorial methodology
• Feedback on the site, broken links, or content that's unclear
• General questions about how crypto deposits, withdrawals, or no-KYC play work at the sites we list
• Suggestions for crypto casinos or topics you'd like us to cover

What we can't help with

Crypto Casinos is an independent review and comparison site. We are not a casino, we don't hold player funds, and we can't access or manage your account at any operator listed here. If your question relates to any of the following, you'll need to contact the casino directly through its own support channels:

• Deposits, withdrawals, or a delayed payout on your account
• Identity verification or KYC document requests
• Bonus credits, wagering progress, or a bonus that hasn't applied correctly
• Account access, password resets, or self-exclusion requests

Each operator we cover, including options like BetPanda, CoinCasino and Cryptorino, publishes its own support contact — usually live chat or email — inside the casino's own site. That's always the fastest route for anything account-specific.

Before you get in touch, check whether we've already answered it

A lot of the questions we get land in a few common categories. It's worth checking these first:

• How ratings are worked out. Our editorial scores are based on factors like supported coins, game variety, payout speed, bonus terms and licensing — never on payment from an operator. Commission from affiliate links doesn't move a site up or down our rankings.
• Whether a site is "legal" in your state. Crypto casinos on this site are licensed offshore, typically in jurisdictions like Curaçao or Anjouan, and are not regulated by any US state gaming authority. They sit in a legal grey area for US players, and availability can vary by state. If you're unsure about your own state's rules, that's worth checking directly rather than relying on any single site.
• Tax questions on crypto or gambling winnings. We can point you to general information, but we're not able to give tax or legal advice — for anything specific to your situation, a qualified tax professional is the right call.

For general background on how offshore licensing and eligibility work across the operators we review, our About Us page covers our editorial approach in more depth, and our Terms and Conditions set out the legal basis on which we publish reviews and rankings.

Responsible gambling and support resources

If you're reaching out because gambling has started to feel like a problem — for yourself or someone close to you — please don't wait to ask for help. The National Problem Gambling Helpline is available at 1-800-GAMBLER, free and confidential. Our Responsible Gambling page has more on setting limits, recognizing warning signs, and the self-exclusion tools some operators offer. Worth noting: offshore crypto casinos don't always provide the same player-protection or self-exclusion tools as state-regulated operators, so it's worth checking what a specific site actually offers before you rely on it.

Sending us a message

When you write in, a few details help us give you a faster, more useful answer:

1. Which page or review your question relates to
2. What you're trying to find out or what looks wrong
3. Any relevant detail — for example, the casino name and the specific bonus or feature in question

We read every message that comes in through the site's contact channel. We can't promise an instant reply, but corrections and factual errors get priority, since keeping the site accurate is the whole point of it existing.

A note on who this site is for

Crypto Casinos is intended for adults of legal gambling age — 18 or 21 depending on the site and the applicable state minimum, which each operator states clearly on its own platform. Nothing here is written for, or should be accessed by, anyone under that age. Gambling with cryptocurrency carries two layers of risk: the normal risk of losing your stake, and the added risk that the crypto itself moves in value between when you deposit and when you'd cash out. Neither risk goes away because a site is well reviewed, and no page on this site should be read as a promise of winnings.